SUPPORT

Our trained, courteous, and responsive Support Team is dedicated to the delivery of customer service excellence and satisfaction. Our Support Team is industry-experienced and contains Microsoft Certified Professional and IBM Certified Specialist personnel.

Support issues may be submitted by telephone, by e-mail, and through our Internet support service, Infor365. All support requests are logged and tracked.

Infor365 Online Support is EnRoute Emergency Systems' 24-hour resource on the Web for customers of all EnRoute software, consolidated in one powerful toolset. It provides one-stop shopping for all your information needs. For example, you can look up documentation, search for solutions, check for the latest bulletins, submit a case, and interface with peers - all using the same product.